Terms of Use

1.Acceptance

These Terms of Use (the "Terms") are a legal agreement between you and LilyChat ("LilyChat", "we", "us") that governs your access to the LilyChat app, the website at api.lilychat.cc and any related features (the "Services"). By installing the app, registering an account or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Services.

2.Age & eligibility

You must be 18 years of age or older, and legally able to enter into a contract in your country, to use LilyChat. By using the Services, you confirm that you meet these conditions. We may close any account we reasonably suspect belongs to someone under 18.

You may not use the Services if we have previously suspended or banned you, or if applicable law prohibits you from doing so.

3.Accounts

• The information you give us when registering must be truthful, and you should keep it up to date.
• You're responsible for keeping your login details secure and for all activity under your account.
• If you believe someone has accessed your account without permission, contact us right away at [email protected].
• Your account is for you alone and may not be sold, lent or transferred.

4.Acceptable use

LilyChat is built for creative, friendly conversation. Objectionable content and abusive behaviour have no place here. You may not use the Services to create, request, upload or distribute anything that:

1. is pornographic or sexually explicit, or sexualises minors in any way;
2. encourages, glorifies or provides instructions for suicide, self-harm or disordered eating;
3. promotes hatred or discrimination against people because of race, ethnicity, religion, national origin, gender, sexual orientation, disability or any other protected characteristic;
4. contains graphic violence, threats, or support for terrorism or violent extremism;
5. harasses, bullies, intimidates or stalks anyone;
6. facilitates illegal activity, such as the sale of drugs or weapons, or fraud;
7. exposes another person's private information without consent, or impersonates a real person in a deceptive way;
8. violates intellectual property or other rights of any person;
9. is spam, a scam or intentionally misleading in a harmful way.

You also must not

• attempt to bypass or disable content filters or safety tools;
• use bots, scrapers or other automated tools to access the Services without our written consent;
• reverse engineer, decompile or copy the app, except to the extent the law permits;
• disrupt or overload the Services, our servers or other users' experience;
• use the Services to develop a competing product or to train machine-learning models.

5.Moderation, reporting & blocking

Content is screened by automated filters before it appears. In the app you can report any message or persona and block any user whose content you don't want to see.

We may also review, restrict or remove content on our own initiative, without a report, if we believe it breaches these Terms or endangers others.

6.AI responses

Persona replies are generated automatically by artificial intelligence using the information and messages provided. Keep in mind that:

• Personas are fictional. They aren't real people and don't have genuine feelings or beliefs.
• Replies may be inaccurate, incomplete or inappropriate. Never rely on them for medical, legal, financial, mental-health or other professional advice.
• If you are in crisis or having thoughts of self-harm, please contact your local emergency number or a crisis hotline right away instead of using the app.

7.User content

"User Content" means the personas, bios, images, memory notes and messages you create or submit. You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process and display it solely as needed to provide, protect and improve the Services. If you make a persona visible to others, this licence also lets us display it to them. The licence ends when you delete the content or your account, except for copies held temporarily in backups or kept for legal reasons.

You confirm that you have all necessary rights to your User Content and that it complies with these Terms.

8.Our property

The Services, including the software, design, logos and the LilyChat name, are owned by us or our licensors and protected by intellectual property laws. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial use. Any feedback or ideas you share with us may be used by us without restriction or compensation.

9.Paid features & subscriptions

• Certain features are only available with a paid subscription. Pricing and plan details are displayed in the app before purchase.
• Payment is charged to your Apple ID when you confirm your purchase.
• Subscriptions automatically renew at the same price and duration unless auto-renew is switched off at least 24 hours before the current period ends.
• Manage or cancel your subscription in Settings → [your name] → Subscriptions on your device. Uninstalling the app does not cancel your subscription.
• Refund requests are handled by Apple according to its policies.
• We will give you advance notice of any price change, which will take effect from your next renewal.

10.Termination

You may stop using the Services and delete your account at any time in the app settings. We may suspend or end your access, with or without notice, if you violate these Terms, if the law requires it, or if your use exposes us or other users to risk or legal liability. Provisions that should reasonably continue after termination, including sections 7 (as it relates to backups), 8, 11, 12, 13 and 14, will remain in effect.

11.No warranty

The Services are provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not guarantee that the Services will be uninterrupted, secure or error-free, or that AI-generated content will be accurate or appropriate.

12.Limitation of liability

To the fullest extent allowed by law, LilyChat will not be responsible for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits, revenue or goodwill, resulting from your use of, or inability to use, the Services. Our total liability for all claims relating to the Services will not exceed the greater of the amount you paid us in the 12 months before the claim or USD 50. Some jurisdictions don't permit these limitations, so some of them may not apply to you.

13.Indemnification

You agree to defend, indemnify and hold LilyChat harmless from any claims, losses, damages and expenses (including reasonable attorneys' fees) arising from your User Content, your misuse of the Services or your violation of these Terms.

14.Disputes

If something goes wrong, please contact us first at [email protected] so we can try to fix it informally. If a dispute isn't resolved within 60 days, it will be decided by the courts that have jurisdiction where we have our principal place of business, unless the laws of your country of residence entitle you to bring a claim locally. To the extent permitted by law, claims must be brought on an individual basis and not as a class or representative action.

15.Apple App Store

If you obtained LilyChat through the Apple App Store, the following also applies:

• These Terms are between you and LilyChat only, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to meet an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation regarding the app.
• Apple is not responsible for handling any claims relating to the app, including product liability, regulatory compliance or intellectual property claims.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You represent that you are not located in a country subject to a U.S. Government embargo and are not listed on any U.S. Government list of prohibited or restricted parties.

16.Other terms

We may update these Terms from time to time. The effective date above shows the current version, and we'll notify you in the app or by email before material changes take effect. Continuing to use the Services after the changes take effect means you accept the updated Terms.

If any provision of these Terms is held unenforceable, the remaining provisions stay in force. Not enforcing a provision doesn't mean we waive it. You may not assign your rights under these Terms; we may assign ours in connection with a reorganisation, merger or sale. These Terms and the Privacy Policy form the entire agreement between you and LilyChat regarding the Services.